Exchange Policy

Introduction

At 5050 Sale Point, we prioritize customer satisfaction and strive to ensure that our products meet your expectations. However, if you're not completely satisfied with your purchase, we offer a hassle-free exchange policy.

Exchange Eligibility

  • Timeframe: You can initiate an exchange within 7 days of receiving your order.
  • Condition: The product must be in its original condition with all tags attached.
  • Exceptions: No exchanges are allowed for products that have been worn, washed, or altered.

Exchange Procedure

  • Step 1: Contact us at 5050salepoint@gmail.com or 0316-5058504 within 7 days of receiving your order.
  • Step 2: Provide your order number, reason for exchange, and preferred replacement product (if applicable).
  • Step 3: We will guide you through the exchange process and provide a return shipping label (if applicable).
  • Step 4: Once we receive the returned product, we will dispatch the new product within 24 hours.

Exchange Options

  • Size Exchange: Exchange for a different size of the same product.
  • Color Exchange: Exchange for a different color of the same product.
  • Product Exchange: Exchange for a different product of equal or lesser value.

Important Notes

  • No Warranty: We do not offer a warranty on any products.
  • No Refunds: We only offer exchanges, no refunds.
  • Delivery Time frame: Exchanged products will be delivered within 2-4 working days.

Contact Us

About Us

  • 5050 Sale Point has been serving customers for over 2 years, building a loyal community of satisfied customers.
  • Our mission is to provide top-quality products and exceptional customer service.

By shopping at 5050 Sale Point, you acknowledge that you have read, understood, and agree to our Exchange Policy. If you have any questions or concerns, please do not hesitate to contact us.

Thank you for shopping at 5050 Sale Point!